Billing questions
What does the 30-day money-back guarantee mean?
If you're not happy within the first 30 days, email us and we'll refund you in full — no questions asked.
Is there a free trial?
We don't offer a free trial, but we do offer a 30-day money-back guarantee. Try Kove risk-free and get a full refund if it isn't right for you.
Do my family and friends pay anything?
Never. People you invite are always free. Only the creator (the person who sets up the account and posts) pays.
What happens if I cancel?
You can cancel any time. Your account and posts remain accessible until the end of your billing period. After that, you will no longer be able to post new content, but your existing posts will remain viewable by your invited viewers.
Can I switch between monthly and annual?
Yes. You can switch plans from your account settings at any time. Annual billing is prorated when upgrading mid-cycle.
How is my payment information handled?
Payments are processed by Stripe. We never see or store your credit card details — Stripe handles everything using bank-level encryption.